Kristi Oloffson — Portfolio
Portfolio

Journalist turned marketer

Kristi Oloffson kristioloffson.com
Kristi Oloffson
Kristi Oloffson · PortfolioScroll to begin

From newsrooms and video to brand & customer marketing

Customer marketing leader with 16+ years spanning tech, media, and storytelling. Builds scalable systems to uncover, capture, and share customer stories that inspire action and drive growth.

Former journalist (TIME, The Wall Street Journal) turned marketer (Anthropic, Google, YouTube, Sigma), blending editorial storytelling craft with data-driven marketing strategy.

tl;dr
Kristi Oloffson · PortfolioContents

Anthropic

Customer Marketing · 2025-Present
Customer Marketing · Anthropic

Telling the story of how the world builds with Claude

Wrote, edited, and published 102 customer case studies in 7 months — spanning startups, enterprises, and universities using Claude in production.

What I do
  • Interview customers about how they’re using Claude in production
  • Write, edit, and publish customer Q&As and case studies end-to-end
  • Partner with sales, product, and design to surface the strongest stories
  • Turn technical implementations into narratives that resonate with builders and executives
View all customer stories
A few favorites
Kristi Oloffson · Portfolio01 · Anthropic

Sigma Computing

Customer Marketing & Product Marketing · 2022-2025
Principal Customer Marketing Manager

Customer Marketing at Sigma

After a year of running content in product marketing, Sigma asked me to take over customer marketing:

  • Onboarded more than 80 new customer advocates in a year and a half
  • Sourced customer speakers for events that influenced $1M+ in pipeline, more than 500 MQLs, and 2 closed-won deals within a week of the event
  • Tripled customer story output
  • Case studies mentioned in sales calls correlated with a 33% win rate in Gong compared to 24% with no mention
  • Delivered the company’s first customer awards program
View customer stories
Sigma blog post: The 2025 Sigma Data Impact Award Winners
The 2025 Sigma Data Impact Award Winners
Kristi Oloffson · Portfolio02 · Sigma Computing

Product Marketing

  • Developed GTM messaging and content for AI-focused product launches
  • Led end-to-end execution of multiple product marketing sprints
Filming a product walkthrough on a lightboard On set in the Sigma video studio

Content Marketing

  • 2023 content sprint generated 65+ assets in one quarter, which increased quarterly pages per session from 1.07 to 3.06
  • Increased organic traffic 12% month over month, reversing a six-month organic traffic decline
Sigma website: AI. Apps. Analytics. All together.
Kristi Oloffson · Portfolio02 · Sigma Computing

Google & YouTube

Data Storytelling & Brand Marketing · 2019-2021
Google

Data storyteller on Google’s 2020 Black History Month “Most Searched” ad

Ad received 72M views on YouTube and was broadcast nationally during the 2020 Grammy Awards.

Google's Most Searched page: In Honor of Black History Month in 2020, celebrating the icons and moments searched more than any others in the United States
Watch the film
Kristi Oloffson · Portfolio03 · Google & YouTube
Google

As the lead data storyteller on Google’s 2020 “Most Searched” ad, I was responsible for finding search trends and writing the accompanying story.

Note: Google removed some of this content from its website in February 2025.

Most Searched entry: Malcolm X, the most searched autobiography Most Searched entry: Katherine Johnson, NASA research mathematician
Kristi Oloffson · Portfolio03 · Google & YouTube
YouTube

Brand Marketing Manager at YouTube

Led program management of a brand campaign celebrating Black artists in February 2021

Outcomes
  • YouTube’s first Black Voices Fund program provided grants to 150+ artists and creators
  • YouTube’s 2021 COVID vaccine campaign “Get back to what you love” received 7 million YouTube views
YouTube Artist Profile: Marco Cheatham
Artist Profile: Marco Cheatham
Kristi Oloffson · Portfolio03 · Google & YouTube
YouTube

“Get back to what you love.”

Program manager on COVID vaccine ad in partnership with The Vaccine Confidence Project

Get back to what you love — The Vaccine Confidence Project and YouTube
Watch the ad
Kristi Oloffson · Portfolio03 · Google & YouTube

Primer AI

Content Marketing · 2021-2022
Primer AI

Mapping the future of climate change funding with NLP

Primer partnered with Vibrant Data Labs and the Cisco Foundation to create the first ever map of the climate change funding landscape. I led the interview, wrote the story, and built a campaign for the launch.

Learn more

Note: Primer has since removed this content from its website.

Primer: Mapping the future of climate change funding with NLP
Kristi Oloffson · Portfolio04 · Primer AI
Primer AI

At Primer AI, I produced stories about how ML worked — before ChatGPT.

A beginner’s guide to natural language processing, a tool that will change business as we know it.

Read the article

Note: Primer has since removed this content from its website.

Outcomes
  • Drove 20-60 written and visual assets per quarter
  • Content for demand generation function met or exceeded MQL goal quarter over quarter
  • Built marketing team’s first events strategy
  • Marketing contributed more than 15% of overall company revenue every quarter in FY22
  • Contributed to Primer’s first DEI committee
Primer article: A beginner's guide to natural language processing, with a chart of the intelligence gap between data and people over time
Kristi Oloffson · Portfolio04 · Primer AI

WSJ & TIME

Journalism · 2008-2019
Journalism

Journalist: WSJ & TIME

From 2009-2015, I worked at TIME magazine, followed by WSJ.

Six years in a newsroom. As an editor on the news desk, I managed breaking news alerts and homepage production, in addition to writing stories.

The Wall Street Journal: In Toms' Shoes: Start-Ups Copy 'One-for-One' Model
The Wall Street Journal In Toms’ Shoes: Start-Ups Copy ‘One-for-One’ Model Read article
TIME: The Job Market: Is a College Degree Worth Less?
TIME The Job Market: Is a College Degree Worth Less? Read article
The Wall Street Journal: New Aid for Sex Victims
The Wall Street Journal New Aid for Sex Victims Read article
TIME: Eat, Pray, Love Author Elizabeth Gilbert
TIME Eat, Pray, Love Author Elizabeth Gilbert Read article
Kristi Oloffson · Portfolio05 · WSJ & TIME
Dow Jones Media

Video Producer

After WSJ, I had a short career in video production: I spent a year in Madagascar filming on a humanitarian hospital ship. Then I came back to NYC to produce video for Dow Jones Media.

Still from the MarketWatch video on companies hiring refugees Why these companies are committing to hiring hundreds of refugees Feb. 2019 YouTube page: Personality tests are exploding. Just don't use them to hire someone. Personality tests are exploding. Just don’t use them to hire someone. Jan. 2019 Kristi on a video set, 2016 Cinematography Reel, 2016 Dec. 2016
Kristi Oloffson · Portfolio05 · Video

Values

Empowerment. Integrity. Creativity.

Berkeley Executive Education folder
Berkeley Executive Education
Kristi filming with a camera in the Madagascar highlands
Filming in Madagascar, 2016
Interviewing a customer on camera at Sigma
Interviewing customers at Sigma in 2024

I believe in empowering others to do their best work.

And I mean it.

Kristi Oloffson · PortfolioValues

Thank You

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